I’m thrilled to share that UJET has raised a total of $76 Million Series D funding, led by Sapphire Ventures , with participation from new investors KeyBanc Capital Markets and IonPacific, LLC, and existing investors GV (Google Ventures), Kleiner Perkins , Citi Ventures, DCM Ventures, and Ericsson Ventures.
This isn't just about capital—it's fuel for our vision of a world where AI and people work together so that every customer experience is effortless, intelligent, and personal.
We've all been there: stuck in endless phone queues, repeating information to multiple agents, feeling like just another ticket number. That's the old way.
At UJET, we're building the new way. Where every interaction is seamless, personalized, and intelligent, no matter the channel. Where AI:
-Elevates Customer Experiences
-Supercharges Agent Efficiency
-Optimizes Contact Center Operations
-Offers Insights for Brand Growth
Imagine a contact center where customers get the answers they need instantly, where agents have the tools to solve complex issues effortlessly, and where businesses unlock valuable insights to drive growth. That's the power of UJET.
This funding accelerates our mission. We'll continue to push the boundaries of conversational and generative AI, making self-service smarter, agent guidance more intuitive, and contact center operations more efficient.
I’m also excited to accept the role of Co-CEO, alongside our Founding CEO, Anand Janefalkar, as we work together to usher in this next phase of growth in the new AI-era.
We're incredibly grateful to our investors, customers, partners, and the amazing team at UJET. Together, we're reimagining customer experience in the age of AI.
Thank you to all of our new and existing supporters in this round:
Karim Faris, GV
Jai Das, Sapphire Ventures
Cathy Gao, Sapphire Ventures
Osuke Honda, DCM
Ted Schlein, Kleiner Perkins
Matt Carbonara, Citi Ventures
Çağla Kaymaz, Citi Ventures
Paul McNamara, Ericsson Ventures
Raanan Bar-Cohen, Resolute Ventures
Aaron Hill, KeyCorp
Jason Krikorian, (Independent)
https://lnkd.in/guKtyPRH
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