CUSTOMER ENGAGEMENT

Welcome, Woven Legal clients!

Use code WOVENLEGAL to get $100 off your first month. Sign up now and get started!

AI and humans

Client benefits

Smith.ai’s virtual receptionists answer calls, chats, and texts, 24/7. We combine the best live agents with next-generation AI to capture more leads, reduce interruptions, and increase profits. Integrate our solutions into your business and watch conversions — and client satisfaction — take off.
  • $100 off your first month with code WOVENLEGAL
  • 5% discount when you sign up for both virtual receptionists and website chat
  • 10% annual plan discount

Smith.ai answers every time

Calls come in, but you're not always available to answer them, whether you're busy in daytime meetings or away from your desk on nights and weekends. Our virtual receptionists work 24/7/365 to engage callers, warm-transfer calls to you, book appointments on your calendar, and log details instantly in your CRM or business software.

We combine talent & technology

Smith.ai only hires the best virtual receptionists across North America. Our agents have broad experience in service, sales, and support. Powered by AI software, our agents are exceptionally efficient and accurate. We offer automatic spam blocking, repeat caller detection, CRM integration, ZIP code lookups, call recording and transcription, and more.

We provide 360-degree coverage to manage your inbound and outbound customer engagement.

Powerful call intelligence to measure results

Make better business decisions with real-time call data, visualized in every client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Our virtual receptionists make calls on your behalf, improving speed-to-lead and unburdening staff who should be focused on higher-value work. We’ll call back online leads who complete web forms, contact donors for renewals, chase down payments, and more. We’ll even send follow-up emails and texts after every call to help ensure a connection is made.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Screen leads faster with AI web chat & texts

New potential clients don’t just call — online chats and texts messages are fast-growing sales channels. Powered by proprietary AI technology, our live agents answer website chats and texts with speed and accuracy. This helps unify sales communication, improve speed to lead, and make sure you never miss an opportunity.

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars

“Smith.ai has been integral to my business. Having a live-answer service handle all my incoming calls gives my business a level of professionalism that was missing and allows me to easily prioritize all of my call-backs. I highly recommend Smith.ai to any business looking for a live-answer service.”

Jason Bosslett
CMIT Solutions of Morristown

"One cannot overestimate the importance of always being available to prospective clients. Smith.ai covers not just one communication channel, but three (phone, chat, and SMS) with both AI and 24/7 live service – there simply is no competitive product out there in the market today."

Mike Melen
SmartSites

"I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time."

Regina Edwards
Edwards Family Law

"I rely on Smith.ai to handle all of my firm's calls. Their intake process integrates with my practice management software, which saves me time."

Ari Haas
Dijy

Predictable and affordable pricing

We have prices for small to large organizations and everything in between.

Plans starting at

$285
Per month
30
Calls per month
Per-call pricing, not per‑minute
Month-to-month pricing for easy budgeting
No charge for spam calls or wrong numbers
Easy billing with no setup cost or hidden fees
Our agents and AI harmoniously work to meet the rigorous demands of your business.

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
Talk to us

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.