Dear Acorn Veterinary Clinic friends,
Good news! After a difficult year of accommodations to safely keep the practice open and allow us to continue to treat our patients effectively, we are excited to welcome back one client wearing a mask for in-person visits. This protocol for reopening will be updated as needed and may change without notice.
Safety is our goal.
In an effort to keep everyone – you, your pet, and our staff – safe and healthy, we will continue to require the wearing of face masks while inside the building.
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When you arrive for your pet's appointment, please come to the doors and text 530-750-9215 with your name and chair number. We will check you in. A staff member will bring you and your pet inside the hospital for the exam. Only one client may accompany your pet in the exam room. If you need to bring your children, we will provide curbside care.
While appointments are in person, we may ask you to step outside while some treatments are performed to limit the time people are inside the clinic. Please allow our experienced and talented staff to restrain your pet so we can maintain social distancing in the exam.
If you require special assistance for your appointment, please let us know and we will do our best to accommodate your needs.
Please be assured that we will maintain our vigilant cleaning schedule, all exam rooms will be disinfected between appointments and the reception area will be frequently cleaned.
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If your pet is in need of veterinary care, please either call us at (530) 753-7580 or request an appointment online:
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If you prefer, you may still use the curbside service for your appointments.
All Technician appointments and Rehabilitation sessions will remain curbside.
All prescription medication and diet pick-up will remain as curbside service.
For all curbside services, please come to the door and text us with your name and the chair number you are in. We will be with you as quickly as possible.
IMPORTANT:
If you're feeling under the weather yourself, we ask you to please take very special precautions, for the safety of our staff, our clients, our patients - and for your own health, as well.
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If you are feeling at all unwell or may have been exposed to someone with COVID-19, please either:
- Arrange for someone else to bring your pet in, or
- If your pet is scheduled for a wellness visit and isn’t sick, please call us to reschedule your appointment. You won’t be penalized for canceling an appointment due to illness or possible exposure.
We can't wait to see you again!!! Please call us at (530) 753-7580 with any questions or concerns you may have about your pet.
Sincerely,
Your friends at Acorn Veterinary Clinic
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