Pre-Booking Terms & Conditions

Akaiito is excited to welcome you and your guests and to offer you an exclusive range of dining experiences. To secure your reservation with us, please familiarise yourself with our booking and cancellation policies.

MENU

Our seasonal degustation may contain raw ingredients, nuts, seafood, meat, and gluten products.

Please inform us of any dietary requirements no later than 48 hours before your reservation date as we will not be able to accommodate any last-minute requests.

Some menu variations are possible for vegetarians, pescatarians, gluten-free and halal however we cannot alter the menu to not include seafood.

If you do not eat seafood, we strongly suggest you reconsider your reservation.

If you are celiac, diabetic, or suffer from any food intolerances, it is essential that you indicate your allergy when booking to guarantee the operation of the service in safety and quality.

CANCELLATIONS

A credit card guarantee is required at the time of your booking to secure your reservation. In the event of a no-show or cancellation within 24 hours, a $100pp charge will be be applied.

Guests can reschedule their reservation once within the 24 hours cancellation period before this charge is incurred. This fee is compliant with industry standards and ACCC guidelines. If Akaiito is responsible for cancelling your booking, due to COVID-19 restrictions or other unforeseen circumstances, this fee will be waived.

This cancellation/deposit reflects the cost of seasonal ingredients, drink, and staffing incurred by us in anticipation of the booking and lost revenue from the empty table.

CHANGING BOOKING

Should you need to cancel your reservation, or reduce guest numbers, we require 24 hours notice, or Akaiito will charge a $100pp cancellation fee. To change or amend your reservation please direct message us via your confirmation text or email us directly at booking@akaiitorestaurant.com.au. Calling the restaurant directly may not guarantee a change to your booking.

SEATING DURATION

All Akaiito Restaurant bookings are for a 2.5-hour duration. This period will begin from the time of your booking. We allow a 15 minute grace period before canceling your booking.

Pre-Booking Terms & Conditions

By Proceeding You Are Agreeing to the terms and conditions.